
Dion Backhouse
Communication issues (NFC connecting but not starting the selected wash cycle). App isn't so practical to use (No way to edit self-made programs. As soon as you go in it starts from scratch.) No way to tell which programs on the dial are for which cycle (Some symbols in the app correspond but not all are shown and it means searching to find the one you are looking for.) A lot of unnecessary clicking to start the special programs in the app, when they were working (Have to confirm 3-4 times)
2 people found this review helpful

ben newsome
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Bearely functions. Notifications don't work for when the washing is complete. Slow to respond. No auto keep fresh option - have to wait until the washing is complete. Update to the app has made it worse somehow and the select button is below the navigation button and home button so you can't easily press start.
Smart Home Haier Europe
April 12, 2023
Hi,
can you provide us with more details? (Model, appliance serial number and short description of the problem). We need more information in order to solve this issue together. Please write to support@candy-hoover.com.
Ash

Mick T
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dreadful service. having finally resolved my initial problems I have now had to restart only to be told that this app is no longer in use due to security issues and hoover have another app hOn but this does not support my machine. now I am unable to access any of the additional features that were advertised as available on this appliance . shocking service from a once reputable company.
13 people found this review helpful