
Martin Hornsey
Headset does various things that I cannot stop, like re-starting my audio book when I hang up a call - so not only do I get audio when there shouldn't be any (I was not listening to my audio book before the call), I also lose my place in that audiobook and have to spend effort re-locating the chapter I was in. Only solution i know of is to deliberately start some music whenever I put on the headphones. That way it tries to continue thst album rather than messing with Audible.
6 people found this review helpful
Jabra by GN Hearing A/S
September 8, 2025
Hello, Martin- Thank you for your review of your Jabra device. We are sorry to hear that you were having this challenge with your audio book restarting when you end a call. We encourage you to reach out to our Online Support Team at https://bit.ly/4cUhhDj for the best possible assistance with your Jabra device. We are happy to help!

A Google user
When I bought my Jabra elite active 65t everything was good. But then they decided to update... And from this point my experience with them is totally changed. Previously I could double tap to activate HearThrough and continue listening to music. Now I can't. And there is no possibility to listen to music with activated HearThrough. Thanks, that's exactly what I wanted! (*sarcasm sign*) Second, when I get call, this HearThrough activates automatically. And I don't want it! I want to hear caller!
3 people found this review helpful
Jabra by GN Hearing A/S
October 12, 2019
Please, delete the Active 65t from your phone's Bluetooth menu.Make sure the Active 65t is turned on. Press for 10sec the Multi-function button on the right earbud until the LED flashes purple. After resetting, you will need to re-pair the earbuds with your smartphone. We kindly ask to contact us for support: https://bit.ly/2Orm9s0. Thank you!

Kirill D
Too much background noise is sent to second person during a calls. The thing is background noises, such as cars passing by or people talking in 3-5 meters around me, are louder than my own voise! Moreover, for myself, these sounds are not loud at all, despite the fact that I am nearby. But for my interlocutor, these sounds literally beat on the ears. I tried all modes and setting during a call but nothing changes.
10 people found this review helpful
Jabra by GN Hearing A/S
August 29, 2022
Hello, thank you for taking the time to share this information. We are truly sorry to hear about that. We suggest reaching out to the Jabra Support Team: https://bit.ly/2xbNtEb. We would like to gather details and provide you with the best assistance. We want to make sure that you are having a great experience with your Jabra device. Thanks again!