
Zoe Michele
I've had two of these bulbs. they are hard to connect to the phone and worked for a while but I had one stop connecting to the app after a year and the second one has just now after a year and a half stop connecting. I tried reconnecting them doesn't work. At the price they are, they should have lasted for years. The bulb still work They just don't connect to the stupid app. I'm going to have to find a different brand. this o
39 people found this review helpful
Signify Netherlands B.V.
August 28, 2025
Hi.
Thank you for sharing your experience. We're really sorry to hear that both bulbs stopped connecting to the app after working well initially.
We would like to assist you on this therefore please reach out to us by opening your WiZ application and going to (Discover> Help Center > Live Chat).
We look forward to resolving this issue soon.

Gannon Murphey
The app works well, but the widgets are needlessly large (taking 3x2 of grid space to show a 2x1 image, for example) and the app itself is SEVEN GIGABYTES in size, for some insane reason. So if you want to turn your lights on and off, you're going to have to uninstall Google Maps first to free up some space.
10 people found this review helpful
Signify Netherlands B.V.
June 22, 2025
Hi.
Thanks for your feedback! We're glad the app is working well for you and appreciate your input on widget size and storage. If you'd like to share more or need help, feel free to reach out us by going to (Discover> Help Center > Live Chat).
Looking forward to hearing from you.

Michael Thornton
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Funny. App and web designers are so clueless at times. This app is made for those with great vision since it uses tiny, white, thin, fonts on pastel backgrounds. It is made without thinking of anyone who might need to zoom to make images or text larger. Very inconsiderate design. Untrained in any aspect of W#G protocols. It looks 'preet' but it is not user friendly whatsoever. The peole that designed this should be embarrassed by the lack of visual options and support. It's simple stuff.
10 people found this review helpful
Signify Netherlands B.V.
June 30, 2025
Hi.
Thank you for your feedback. We sincerely appreciate your insights regarding accessibility and design. Creating an inclusive and user-friendly experience is a important for us, and your comments will help inform future improvements.
Should you require any assistance, please contact our support team via Discover > Help Center > Live Chat.