Freenow – taxi & more

4.3
3.02L reviews
1Cr+
Downloads
Content rating
Rated for 3+
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About this app

At Freenow, we believe every journey should be seamless and trustworthy. That's why we're focusing more than ever on getting you reliable black cabs, taxis and more, whenever and wherever you need them. Connect to opportunities, loved ones and new experiences with peace of mind.

Wherever life takes you, Freenow is your steadfast partner across 9 European countries.

WHAT YOU CAN DO WITH FREENOW:
Get a taxi you can trust: your journey starts with a tap, connecting you to professional, dependable drivers in well-maintained vehicles.
Flexible travel options: explore city life with black cabs, eScooters, eBikes, eMopeds, Carsharing or private hire vehicles (Ride).
Car Rental: need a car for longer? Rent one through the app.

EFFORTLESS PAYMENTS:
Forget the hassle of cash. Pay securely in seconds using your preferred method: card, Google Pay, Apple Pay or PayPal. Plus, keep an eye out for discounts and vouchers!

SMOOTH AIRPORT TRANSFERS:
Whether it’s an early flight or a late arrival, count on Freenow for reliable 24/7 airport transfers. We cover major local airports, including London (Heathrow, City, Gatwick, Stansted), as well as European airports like Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Athens, Warsaw, Manchester, Düsseldorf, Vienna Schwechat, Milan Malpensa, Berlin and Malaga.

JOURNEYS MADE EASY:
Plan ahead: prebook your taxi up to 90 days in advance.
Seamless pickups: use our in-app chat to connect with your driver.
Stay connected: share your trip location with friends and family for peace of mind.
Personalise your experience: rate drivers and save your favourite addresses for even faster bookings.

TRAVEL FOR WORK? FREENOW FOR BUSINESS:
Simplify your business trips and expense reporting. Your employer might even offer a monthly Mobility Benefits Card for your travel. Talk to your company about us.

SPREAD THE FREENOW FEELING:
Invite your friends and they’ll get a voucher for their first ride. Once they’ve completed it, a voucher will land in your account too. Check the app for details.

Download Freenow today and get travel you can trust.

Freenow is now part of Lyft, a leader in transport. This exciting collaboration combines Freenow's trusted presence in Europe with Lyft's commitment to delivering reliable, safe and people-focused journeys. With this partnership, we're building a global network to provide you with seamless travel options and exceptional service, whether you're at home or abroad.

Freenow is the London licensed PHV operator.
Updated on
5 Nov 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
3L reviews
Ilya Saunkin
4 June 2021
There's one thing to know about this app - it's nowhere near "free" and "now" is absolutely irrelevant. There's no support to contact (I don't take the ticketing system into account because that's a ridiculous registration wall), spam after the registration is guaranteed (they sent me 4 different emails between the moment I installed the app and booked my first ride), the cost quote is random (in my case it said £16-22, ended up costing me £30), the vouchers are just a scam. Uninstalling.
Did you find this helpful?
Intelligent Apps GmbH
4 June 2021
Hi there, We're sorry to hear this. We'd like to add that you are able to easily opt out of promotional comms via the privacy settings on the app. If you'd like us to assist in any way please contact us via https://support.free-now.com/hc/en-gb/requests/new. MM @ FREE NOW
Emmanuel Francisco Abarca Jiménez
15 May 2025
FreeNow does not offer any riding security. No pin code for collection, can't cancel an ongoing trip, so a driver can tell the app they picked you up and drive away. their customer support takes more than a week to reply, even in emergency scenarios. Taxi driver charged €25 without collecting me, and FreeNow just offered me a €10 coupon, not even refunding the trip. Uber provides a more secure, and global experience. In reply to dev: I've already reached out via the app support, to no help.
43 people found this review helpful
Did you find this helpful?
Intelligent Apps GmbH
15 May 2025
Hi Emmanuel, we're sorry to hear that. Can you please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can follow up on this?
Viki Frey
7 November 2025
I downloaded today this app, I ordered a taxi earlier today and when I paid by card it didn't say anything, except the app was thinking and I kept trying to pay and then nothing happened, but I couldn't pay later with my card, because of too many declines, which I haven't been informed about. Please fix the application if a payment has been declined/can't book a taxi, so this will never happen to anyone else.
2 people found this review helpful
Did you find this helpful?
Intelligent Apps GmbH
7 November 2025
Hi Viki, sorry to hear that your card was declined. There are several reasons why this could be, so it may be an issue with your Freenow account, or it may be your bank/card provider blocking the payment. Can you please get in touch with our helpdesk via the app's livechat so we can investigate and fix this for you?

What's new

Keep your Freenow app updated for the smoothest rides yet.

Freenow remains the London licensed PHV operator.

We're always improving to make your journeys effortless and reliable.

What's new:
- Behind-the-scenes polish and fixes

Love the updates? Share your thoughts with a review.