
Martin Hornsey
Headset does various things that I cannot stop, like re-starting my audio book when I hang up a call - so not only do I get audio when there shouldn't be any (I was not listening to my audio book before the call), I also lose my place in that audiobook and have to spend effort re-locating the chapter I was in. Only solution i know of is to deliberately start some music whenever I put on the headphones. That way it tries to continue thst album rather than messing with Audible.
6 people found this review helpful
Jabra by GN Hearing A/S
8 September 2025
Hello, Martin- Thank you for your review of your Jabra device. We are sorry to hear that you were having this challenge with your audio book restarting when you end a call. We encourage you to reach out to our Online Support Team at https://bit.ly/4cUhhDj for the best possible assistance with your Jabra device. We are happy to help!

A Google user
When I bought my Jabra elite active 65t everything was good. But then they decided to update... And from this point my experience with them is totally changed. Previously I could double tap to activate HearThrough and continue listening to music. Now I can't. And there is no possibility to listen to music with activated HearThrough. Thanks, that's exactly what I wanted! (*sarcasm sign*) Second, when I get call, this HearThrough activates automatically. And I don't want it! I want to hear caller!
3 people found this review helpful
Jabra by GN Hearing A/S
12 October 2019
Please, delete the Active 65t from your phone's Bluetooth menu.Make sure the Active 65t is turned on. Press for 10sec the Multi-function button on the right earbud until the LED flashes purple. After resetting, you will need to re-pair the earbuds with your smartphone. We kindly ask to contact us for support: https://bit.ly/2Orm9s0. Thank you!

Kirill D
Too much background noise is sent to second person during a calls. The thing is background noises, such as cars passing by or people talking in 3-5 meters around me, are louder than my own voise! Moreover, for myself, these sounds are not loud at all, despite the fact that I am nearby. But for my interlocutor, these sounds literally beat on the ears. I tried all modes and setting during a call but nothing changes.
10 people found this review helpful
Jabra by GN Hearing A/S
29 August 2022
Hello, thank you for taking the time to share this information. We are truly sorry to hear about that. We suggest reaching out to the Jabra Support Team: https://bit.ly/2xbNtEb. We would like to gather details and provide you with the best assistance. We want to make sure that you are having a great experience with your Jabra device. Thanks again!